• Our Policies

Welcome to the SuperBreakers.net website (the “Site”). The Site is provided as a service to our customers by SuperBreakers (the “Company”). Please review the following Terms and Conditions (the “Terms and Conditions”) and the accompanying Privacy Policy located here (the “Privacy Policy”), which govern your use of the Site. Your use of the Site constitutes an agreement to follow and be bound by the Terms and Conditions and Privacy Policy. These Terms and Conditions (along with any supplemental terms and conditions provided by the Company) exclusively govern the sale by the Company of all goods and services sold through this Site. The Company reserves the right to amend the Terms and Conditions and Privacy Policy at any time in our sole discretion. It is your responsibility to review the current Terms and Conditions and Privacy Policy in force when using this website. Amendments to the Terms and Conditions and Privacy Policy become effective upon posting anywhere on the Site. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS AND PRIVACY POLICY, YOU ARE NOT AUTHORIZED TO ACCESS OR OTHERWISE USE THIS SITE.

You represent that you are of sufficient legal age to use the Site and to create binding legal obligations for any liability you may incur as a result of the use of the Site. Users under 18 years of age are prohibited from registering with the Company and using the Site.

THE COMPANY IS NOT AN AUTHORIZED DISTRIBUTOR OF ANY MANUFACTURER. The company provides the service of consolidating the best possible prices within the industry for our customers. Accordingly, site pricing is variable and subject to change at any time. To ensure product authenticity, we work closely with authorized distributors and OEMs to obtain our products through established independent procurement channels. Documentation from the manufacturer regarding traceability or conformance cannot be provided to protect our proprietary interests and will not constitute grounds for rejection by the customer.

  • Use Of The Website

SuperBreakers (the “Company”) makes commercially reasonable efforts to ensure that the content on the SuperBreakers.net (the “Site”) is complete and accurate. However, the Company cannot guarantee that the information contained on this Site does not contain errors, inaccuracies, or omissions. The Company reserves the right to correct any error, inaccuracy, or omission at any time, including but not limited to price, product description, or availability. Any description of the goods provided on the Site, purchase order, order acknowledgment, bill of lading, or sales invoice is for the sole purpose of identification and does not constitute a warranty that the goods conform to that description.

You are prohibited from violating or attempting to violate any security features of the Site, including, but not limited to: (1) using any automatic or manual processes to monitor or copy any portion of this Site without the Company’s prior written permission; (2) attempting to modify, reverse-engineer, disassemble, or otherwise alter the source code associated with the Site; (3) interfering or attempting to interfere with the provision of goods and services by the Company to any third party; (4) accessing content or data which you are not authorized to access; or (5) attempting to probe, scan, or test any potential vulnerability of this Site, or to breach security or authentication measures without proper authorization.

You may not link to this Site without the Company’s prior written permission.

The Site may contain links to websites other than the Companies. The Company does not assume any responsibility for those third-party websites and provides those links solely for the convenience of our visitors. The Company does not control the content of these sites and takes no responsibility for their content, nor should it be implied that the Company endorses or otherwise recommends such sites or the products or services offered, or that the Company is affiliated with those third parties in any way. Any concerns regarding any such sites or the products or services offered should be directed to the particular outside service or resource.

These Terms and Conditions shall be governed by the laws of the State of New Jersey, without regard to its conflict of law provisions. You consent and submit to the exclusive jurisdiction of the state and federal courts located in the State of New Jersey, in all questions and controversies arising out of your use of the Site and these Terms and Conditions and Privacy Policy. To the extent allowed by applicable law, any claim or cause of action arising from or relating to your access or use of the Site must be brought within one (1) year from the date on which such claim or action arose or accrued. If you use this Site outside the United States of America, you are responsible for following applicable local laws.

 

  • Ordering

The placement of an order with SuperBreakers (the “Company”) through SuperBreakers.net (the “Site”) does not mean that your order has been accepted. Your order constitutes an offer to buy a product or products. All orders are subject to review and acceptance by the Company, which will confirm such acceptance by shipping the products ordered. Occasionally, an order may only be partially accepted, due to product availability or other reasons, in which case the Company will be obligated to supply only the product(s) available at that time. Special order items (i.e., items not normally stocked in the Company’s warehouses) are non-cancellable, non-refundable once the order is placed. Customers are required to make full payment of the purchase price at the time of purchase. The Company reserves the right not to accept any order that is deemed unattainable at an advertised price, is no longer available for sale, or has sold prior to the Site being updated.

The Company recommends that all purchasing decisions be made by properly licensed professionals. The Company makes no representations or warranties as to the suitability of any product for any particular purpose. Selection of an improper product by a customer will not constitute grounds for waiver of any restocking charges, and will not subject the Company to any liability.

  • Intellectual Property

The material on SuperBreakers.net (the “Site”) is protected by copyright and other laws and may not be copied, reproduced, distributed, republished, uploaded, posted, or transmitted in any way without the prior written consent of SuperBreakers (the “Company”). All photographs on the Site are the exclusive property of the Company. These images are intended to serve only as a general product reference and may not always depict an actual or accurate product offered for sale.

The trademarks, service marks, and logos used or displayed on this Site are registered and unregistered trademarks of the Company and third parties. No license is granted with respect to these intellectual property rights, and no trademarks on this site may be used without prior permission from their respective owners.

 

  • Privacy Policy

SuperBreakers (the “Company”) is committed to protecting the privacy of you and your company. We provide this notice to explain the type of information we collect on the SuperBreakers.net (the “Site”), and how that information is used. By using the Site, you signify your consent to the Terms and Conditions and this Privacy Policy. If you do not agree with any term in the Terms and Conditions or this Privacy Policy, please do not use this Site or submit any personally identifiable information. This online privacy policy applies only to information collected through the Site and not to information collected offline. We may revise this privacy statement from time to time. We recommend that you regularly check this page to ensure that you have read the most recent version.

The Company takes reasonable precautions to keep your personal information secure. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

No transmission of data over the internet is guaranteed to be completely secure. It may be possible for third parties not under the control of the Company to intercept or access transmissions or private communications unlawfully. While we strive to protect your information, neither the Company nor any of our service providers can ensure or warrant the security of any information you transmit to us over the Internet. Any such transmission is done at your own risk.

At SuperBreakers, we employ data-acquisition practices that provide value, efficiency and ease-of-use to our customers in their shopping experience. The Company may gather information from you as follows:

  • Information you provide to us during your shopping or browsing experience, during transactions, during customer service operations, or that you otherwise post to this Site.
  • Information automatically collected when you visit or use our website, such as through cookies or web beacons. Our Site uses cookies to make sure you don't see the same ad repeatedly. We also use cookies to deliver content specific to your interests, and to analyze what customers like and don't like about our offerings so we can provide better service.
  • Information about your IP address. We use your IP address and browser type to help diagnose problems with our server and to administer our Web site. Your IP address is also used to gather broad demographic information.

SuperBreakers will never sell or rent your personally identifiable information to any third party without receiving your prior permission. However, we may use your personally identifiable information to fulfill your order requests and support our business functions, to contact you with marketing and promotional materials, and to personalize your experience on our website. The Company may disclose your information where we are required to do so by law or where we believe such action is necessary in order to protect or defend our interests or the interests of users of the Site.

It is your responsibility to maintain the confidentiality of your login and password information. You agree to accept responsibility for all activities that occur under your account. The Company does not knowingly collect information from or about children under the age of 18. The Company does not permit the use of the Site or registration on the Site by children under the age of 18.

You may request we provide you the information we hold about you, update your information or ask us to remove your information or correct any inaccuracies in such personal data. We will use reasonable efforts to respond to your request within a reasonable time. Please address your request to info@superbreakers.net. We will send our response only to the email address or mail address that we have on file for the account that is associated in our database for such information.

If at any time you wish to change, correct, or update your personal information, or if you have any questions or concerns about the Terms and Conditions or this Privacy Policy, please send your request to info@superbreakers.net. Please be sure to include your email address, full name, and postal address.

Occasionally, our customers will receive electronic solicitations from the Company with information on products, discounts, events or other marketing promotions. You may always opt-out of receiving these e-mail communications at any time.

 

  • Warranty Information

Limited Warranty

  • “New Product” – SuperBreakers warrants that products identified as “New Product” on SuperBreakers.net (the “Site”) will be free from defects in material, workmanship, and design for a period of one (1) year from the date of invoice of the Company or its appointed distributor, as the case may be. Products identified as “New Product” on this Site will be new, never previously energized, never previously wired, and where possible will be shipped in their original manufacturer boxes. Products identified as “New Product” may include products of a prior vintage that match the ordered SKU and product description.
  • “Re-Certified Product” – SuperBreakers warrants that products identified as “Re-Certified Product” on this Site will be free from defects in material, workmanship, and design for a period of two (2) years from the date of invoice of the Company or its appointed distributor, as the case may be. Products identified as “Re-Certified Product” on this Site have been cleaned, tested, and repackaged to the Company’s exacting standards by the Company’s technicians. A “Re-Certified Product” may be shipped in a non-manufacturer box, may not be of current vintage, and may not be in “like-new” condition. A “Re-Certified Product” may feature a replacement label, where necessary for the proper field identification of the product. These labels are intended only for identification and information purposes and the Company makes no representation for and disclaims all liability for the accuracy or completeness of the information on these labels.

In certain circumstances, the Company may offer the purchase of an Extended Warranty. The Extended Warranty will increase the term of the Company’s Limited Warranty for a period of one (1) additional year (i.e., up to two (2) years for New Products and up to three (3) years for Re-Certified Products). The Company’s Extended Warranty will not alter or expand the scope of the Limited Warranty in any way other than in duration, as set out above.

Satisfaction of the Limited Warranty or Extended Warranty is available only if (a) the Company is provided prompt written notice of the Limited Warranty or Extended Warranty claim; and (b) the Company’s examination discloses that any alleged defect has not been caused by misuse, neglect, accident, atypical environmental degradation, or improper installation, operation, maintenance, repair, alteration or modification by an entity other than the Company.

Except as otherwise set out in the Limited Warranty and Extended Warranty sections of the Terms and Conditions, THE MATERIALS MAINTAINED ON OR ACCESSED BY WAY OF THIS SITE ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR OTHER VIOLATION OF RIGHTS. MATERIALS MAINTAINED ON OR ACCESSED BY WAY OF THIS SITE MAY NOT BE ELIGIBLE FOR FACTORY OR MANUFACTURER WARRANTIES AND THE COMPANY EXPRESSLY DISCLAIMS ANY SUCH WARRANTIES. THE COMPANY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE, VALIDITY, ACCURACY, OR RELIABILITY OF THE MATERIALS AND INFORMATION MAINTAINED ON OR ACCESSED BY WAY OF THIS SITE OR ANY WEBSITE LINKED TO THIS SITE.

The Company’s liability under these Terms and Conditions shall be limited to either repair or replacement of the goods, or refund of the purchase price, at the Company’s option. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, EXEMPLARY, OR ANY INDIRECT DAMAGES, OR FOR LOST PROFITS OR DATA RELATING TO THE USE OF THIS SITE OR THE USE OF GOODS PURCHASED FROM THE COMPANY, REGARDLESS OF WHETHER THE COMPANY KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH LOSSES.

 

  • Shipping Policies

Shipping & Delivery

To the greatest extent possible, SuperBreakers (the “Company”) will process shipments through UPS or USPS, whichever delivery method is fastest for that particular situation. All expedited shipments will be shipped via UPS. If you require that a shipment is processed via a specific delivery carrier, you must indicate that preference in the comment section when your order is placed. Selecting a specific delivery carrier other than UPS or USPS may require payment of additional shipping fees and may impact the Company’s ability to ship your order on an expedited basis if that option is selected at checkout. In the case of orders with overweight packages or packages with unique dimensions, you may also be required to make payment of additional shipping fees.

Subject to the limitations of these Terms and Conditions, orders of more than $99 being shipped within the continental United States will qualify for free UPS or USPS Ground Shipping.

The Company makes every reasonable effort to ship every order on the same day that order is received. However, the Company reserves the right to ship orders up to one (1) week after they are received. For orders received after 3 pm EST, the Company cannot guarantee that the order will be shipped the same business day. Multiple line orders may take up to one (1) week after order placement to ship, and customers will be notified of any estimated delay beyond this shipment window.

Due to high product turnover, products showing online as being in stock may, in fact, be temporarily unavailable. Where an order has been placed for a product that is no longer available, you will be notified as soon as possible of that unavailability and will have the option to purchase a replacement product or cancel your order.

Where customers place an order on a Friday that requests next-day shipping, the customer will not receive the order until the next business day, which is generally Monday of the following week. UPS Saturday Delivery is a separate service not generally offered by the Company. Payment for all shipping costs must be made at the time of order. The Company does not ship on customer accounts.

The Company requires a minimum order size of $200 for shipments to Hawaii or Alaska, in addition to any additional shipping costs. The Company requires a minimum order size of $300 for shipments to international locations, in addition to any additional shipping costs. Due to the special nature of these shipments, the Company requires that shipment to these locations be placed with a SuperBreakers sales rep. All International Orders are Non-Cancellable and Non-Refundable. If you need to place an order to one of these locations please call our sales department at 1-866-998-7440.

The Company is not accountable or liable for delays in delivery or shipment caused by acts of God, failure of the Company’s suppliers/vendors, or other circumstances beyond the Company’s reasonable control. In no case shall the Company be liable for any special, incidental, direct, indirect, consequential, punitive, exemplary, or special damages (whether sounding in contract, tort, strict liability, or otherwise), regardless of whether the Company knew or should have known of the possibility of such losses, arising from any delay in shipment or delivery.

Where a package is refused, or returned due to an incorrect shipping address provided by a customer, the customer will be responsible all resulting costs for the shipment and reshipment of the package.

 

Returns & Cancellations

Returns of products purchased from SuperBreakers.net (the “Site”) will only be accepted if: (a) the item to be returned is an item normally stocked in the SuperBreakers (the “Company”) warehouse and not a special order item; (b) a restocking fee of 25% of the item’s purchase price is paid by the customer; (c) the return request is submitted within thirty (30) days of receipt of the order by the customer; (d) the product(s) to be returned is/are received by the Company in the same condition in which they were shipped by the Company; and (e) the return request is accompanied by a valid return goods authorization (“RGA”) number. No returns will be accepted past thirty (30) days after receipt of the order by the customer.

To request a return, you must utilize the following procedure:

  • Begin by submitting a SuperBreakers Return Request to receive a valid RMA number. You will also receive a return address for shipment of the item(s) to the Company once your RMA request has been approved.
  • Include the RMA number you were issued with the item(s) to be returned and place them in the original boxes and packaging in which they were shipped, where possible.
  • Please pack material well. Credit will not be issued for any damaged materials received by the Company.
  • Once successfully received by the Company, a credit will post back to your financial statement within five (5) business days.

In the event you would like to cancel an order you have placed through the Site, you must contact a SuperBreakers representative as soon as possible to cancel your order. SuperBreakers representatives can be reached at 1-866-809-9078. Orders cannot be canceled after the order has been processed for shipping. Any refund will be issued within one (1) billing cycle of your credit card statement.

In the event there is a discrepancy between your order and the items you receive, you must contact a SuperBreakers representative within seven (7) days after receipt in order to allow for an exchange at no cost to you.

 

Damaged Shipments

SuperBreakers (the “Company”) takes pains to ensure that every order is received in good condition. In the event your order arrives damaged please contact a SuperBreakers customer service representative within five (5) days of receipt of the order. Please save the packaging that the shipment came in and if possible please provide pictures so your SuperBreakers rep can resolve the shipment as quickly as possible. Claims of damaged shipments filed more than five (5) days after receipt will be determined on a case-by-case basis. Beyond the five (5) day window, the Company is under no responsibility to replace the damaged shipment.

 

Our Policies